Privacy Policy

We may request personal information from you when necessary, which can identify you or enable us to contact you. Typically, we ask for this information when you apply for a demo or live account with us, participate in any offers we promote to existing or potential clients, or visit our website. The primary purposes for collecting your personal information are to connect you with our IB, ensure fair treatment, understand your financial goals, determine suitable services based on your profile, and provide sales and post-sales support.

Please note that some of the personal information collected by the Companies may be considered as sensitive data and is always treated with the utmost confidentiality and within the boundaries of the present Policy.

The personal information that will be collected from you includes:

• personal details you provide to us on applications and other forms,
• documents that you provide to us to verify your identity, such as your passport, and/or national ID.

We understand the importance of securely managing and retaining your personal information. As a standard practice, we will keep your personal information on record for a minimum period of seven (7) years after the completion of transactions, termination of the business relationship, or if you choose to end your association with us. This duration is calculated to ensure compliance with legal and regulatory requirements.

Rest assured that once the information is no longer needed for its intended purposes, we will either remove any details that could identify you or securely destroy the records. Our commitment to safeguarding your privacy remains steadfast throughout this process.

The Companies may use your personal information for one or more of the following purposes:

• to confirm your identity;
• to assess your suitability to the products and services our Affiliate Members provide;
• to process your transactions;
• to provide you with transaction and post transaction related services;
• to inform you of products and/or services that may be of interest to you;
• to keep you updated on the issues that are relevant to your business relationship with the Companies;
• to improve the Site;
• to analyze statistical data to enable us to provide you with better products and/services.

We and/or our Affiliate Members may occasionally enlist the services of third-party companies to assist us with specific tasks. These tasks may include sending newsletters, correspondence (via electronic or postal mail), and other related activities. Rest assured that we only provide these companies with the information necessary to fulfill their designated services, and they are strictly bound by contractual agreements prohibiting any other use of the information provided.

Maintaining your privacy and safeguarding your personal information is of utmost importance to us. We take appropriate measures to ensure that any third-party partners we engage uphold the same level of confidentiality and security standards as we do.

The Companies will disclose your personal information, without notice when required to do so by law or in good faith that such action is necessary to: (a) protect the Companies’ rights and/or comply with any court order or judicial proceedings; (b) avoid any potential fraud; (c) conform to the edicts of the law or comply with a legal process served on us, our Affiliate Members or the site; (d) protect and defend the rights or property of us, our AffiliateMembers and its family of Websites, and, (e) act in urgent circumstances to protect the personal safety of users of us, our Affiliate Members, its Websites, or the public.